SR Timber boosts customer support with new appointment

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Sep 14, 2020/ Off Comments / in General News / by

SR Timber has made a key appointment to bolster our team and provide another layer of knowledgeable support and experience for our merchant and contracting customers.

Rachael Williams joins us in the role of Business Support and brings 25 years’ experience of working for merchants, as well as in the wider construction industry. Her appointment is pivotal both to our own business operations and to the processes that underpin how we service our customers.

In previous roles, Rachael purchased batten, so she has already hit the ground running with ideas and insights to help us continue on our growth trajectory.

She said that having been a buyer of batten, she’s now relishing her role in supporting the business in selling more batten, as well as other products, including Western Red Cedar Shingles.

“It’s clear that there are some very ambitious plans in place for the continued growth of the business and the desire to continue developing the company’s market dominance, particularly in batten,” said Racheal.

“Coming from a merchant plc background, I’m really looking forward to working with the close-knit team and playing a role in driving the business forward.”

Rachael’s role will involve invoicing and overseeing many of our procedural activities, as well as other elements, such as internal auditing.

Speaking about Rachael’s appointment, our Trading Director Shaun Revill said that her experience and background will be a vital addition to the business.

“Rachael comes with a very accomplished CV, and we are delighted to have someone of her experience as part of our team,” said Shaun.

“We’re on a perpetual mission to keep growing and developing our business, and she brings experience forged from her time with merchants – this will be invaluable to us in order to continually improve how we service our merchant customers. It will also be hugely beneficial to the way we serve our customers.”